Resource Owner Guide

Note About Employment Opportunities:

One of the purposes of the success.rutgers.edu site is to help students identify resources that support their career development—not to serve as a job or internship posting board. This is the function of Rutgers Handshake. Therefore, we encourage you to begin posting your internship/employment opportunities directly on Rutgers Handshake. Individual jobs and internships, or independent posting boards, will not be approved as resources on the success.rutgers.edu website.

Rutgers Handshake

NetID Login

Visit https://success.rutgers.edu/login.
Authenticate with NetID and NetID password.
On the navigation bar at the top of the site, click on Shortcuts, then My Resources to add or update your resources.

Watch the Training Video

Walk through the process of creating and maintaining resources on the Resources for Student Success website in this resource owner training video. A NetID is required to view.

View the Training

Add a Resource

On the My Resources page, select the Add New Resource button.
Fill in the resource information. Resources should have at most three categories and five matching resource types. Review more best practices and FAQs.
Scroll to the bottom and use the drop-down to change the current page state to "New Draft." Then, select Save.
If you are ready to submit the resource for approval, re-open the draft and use the drop-down to change the current page state to “Submit New Resource.” Then select Save.
You will receive an email if your resource requires edits, or if it has been published or declined.
Repeat this process to add additional resources.
Once a resource has been published, resource owners must review the content at least every six months. Read more about the review process.

Update a Resource

From the My Resources page, find your resource and select “edit” to update the content.
When you are ready to publish, scroll to the bottom and confirm the drop-down is “Published.” Then, select Save. Otherwise, save as "Draft" until you are ready to publish the update.
Repeat this process to update additional resources.

Note About Employment Opportunities:

New Resource Review

All new resources will be reviewed by website administrators before publishing. If changes are required or a resource has been declined, the resource owner will receive an email notification with more details. Once the resource has been approved, it will be published and available on the website for users.

After approval, resource owners may continue to update their resources as needed.

Six Month Review

Resources must be reviewed at least once every six months. If a resource has not been updated within six months, resource owners will receive an email notification to review the content, verify links, and make any necessary updates.

After receiving the email notification, resource owners have 30 days to review the resource. If the resource has not been updated by the end of the review period, the resource will be unpublished from the website.

Note: Resource owners must open and save the resource, even if no changes are needed.

Resource owners can update a resource at any time. The six month timer resets when the resource is saved.

Content Management and Editing

What information should I include in the description?

Descriptions are limited to 1,700 characters, including punctuation, spaces, hyperlinks, and formatting. Descriptions should include pertinent details, while avoiding dates or other information that can quickly become outdated.

How do I categorize my resource?

Resource Category and Resource Type
Class Level
School
Delivery Format

Resources should have at most three categories and five matching resource types.

Is there a way to preview my content before publishing it?

After updating your content, select the Preview button at the end of the page to preview before publishing. To return to your draft page, select the Back to content editing link in the top left.

Can multiple people collaborate on the same resource?

Only one NetID at a time can be assigned to a resource.

Can I reassign a resource to a different owner?

To request a resource be reassigned to another individual, please email student.success@rutgers.edu.

Updating and Maintenance

How often should I update my resources?

Resources can be updated as frequently as needed. They must be reviewed and updated at least once every six months.

Will I be notified if a resource becomes outdated or inactive?

Resource owners will receive an email notification to review the resource and verify information if a resource has not been updated within six months. After receiving the email notification, resource owners will have 30 days to make updates. If there have been no updates by the end of the review period, the resource will be unpublished from the website.

How do I remove or temporarily hide a resource?

To remove a resource from the live website, change the status of the page to "Archived." This will unpublish the page and retain the historic information for the resource, with the option to republish in the future.

Best Practices and Guidelines

Are there content guidelines or formatting standards I should follow?

Content for the Resources for Student Success website should follow the Rutgers Editorial Style Guide. These guidelines have been developed as a tool and resource for crafting consistent, clear, and accurate communications.

What types of resources are most helpful to students?

Acceptable resources for this website include specific offices, offerings, and programs that pertain to the success of Rutgers–New Brunswick students.

How do I ensure my content is accessible and inclusive?

Start by designing with everyone in mind. Use clear language and make sure your content works with screen readers and keyboard navigation. Use inclusive language like gender-neutral terms, culturally respectful phrasing, and words that affirm all identities and backgrounds. Avoid jargon, spell out acronyms, and always consider how your content reflects the Rutgers community.