Our top priority is the safety of our students. Due to COVID-19, most student service offices will provide virtual resources. Please check with individual department websites for more information and status updates.

From August 2018 – October 2018 the Working Group initiated this project by focusing on the foundational services specific to success for students matriculating to Rutgers—New Brunswick as first-time, first-year undergraduates directly from high school.  The concepts and recommendations advanced lend themselves to supporting transfer students, nontraditional students, and other cohorts as well, and work specifically directed toward the success of those populations is underway.


  • Stacey Blackwell, Senior Director, Learning Centers, Undergraduate Academic Affairs (Co-Chair)
  • Alexis Crosta, Senior Executive Associate, Undergraduate Academic Affairs
  • Betsy Feliciano-Berrios, Director, Nontraditional Student Services, University College, Undergraduate Academic Affairs
  • Robyn Ginese, Director, Leadership and Experiential Learning, Student Affairs
  • Rick Hearin, Executive Director, University Career Services, Undergraduate Academic Affairs (Chair)
  • William Jones, Senior Director, University Career Services, Undergraduate Academic Affairs
  • Jason Moore, Director, Student Support Services, Undergraduate Academic Affairs
  • Elizabeth O’Connell Ganges, Assistant Vice Chancellor for Student Engagement, Student Affairs
  • Victoria Porterfield, Research Project Manager, Office of Institutional Research and Academic Planning
  • Elena Ragusa, Director of Strategic Initiatives, Division of Enrollment Management
  • Jessica Zura, Senior Department Administrator, Undergraduate Academic Affairs